Verification Policy

Platform: Koovira (operated by TRISHARA VENTURES LLP)

Registered Country of Operation: India

Contact: +91-9770411162 | support@koovira.com

These policies are intended to be read in conjunction with applicable laws of India, including (as amended from time to time) the Information Technology Act, 2000 and rules thereunder, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as well as any other sector-specific regulations that may apply. This text is for general informational purposes only and is not a substitute for independent legal advice.

1. Purpose of Verification

Koovira may deploy different verification mechanisms—such as identity, business or contact verification—to enhance trust and safety on the Platform, particularly for high‑risk categories like sellers, service providers, landlords and drivers. Verification is intended to provide limited assurance based on information available at the time of verification, not an ongoing guarantee.

2. Types of Verification

• Identity Verification: Review of government‑issued identity documents or other accepted proofs to confirm a user's identity.
• Business Verification: Review of documents such as business registrations, licenses, or tax IDs to confirm aspects of a Partner's business status.
• Contact Verification: Confirming ownership or control of contact details (such as phone numbers or email addresses) via OTP or other mechanisms.

3. Limitations of Verification

A verification badge or status on Koovira indicates only that certain checks have been performed based on available information at a given time. It does not constitute an endorsement, certification, warranty of creditworthiness, or assurance of future conduct. Users must continue to exercise their own judgment and due diligence even when interacting with "verified" accounts.

Note: This Verification Policy is a general template intended to clarify the limited meaning of verification on Koovira and is designed to protect TRISHARA VENTURES LLP from unreasonable expectations. It should be refined by legal and compliance professionals to define concrete workflows and record‑keeping practices.