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Write to us

This page is for feedback, ideas, partnerships, media and general messages to our team. For account, payment, order, merchant or safety issues, please use Support & Ticket so your case gets a reference and can be tracked end to end.

For urgent safety, payment or account-lock issues, use Support instead of general contact — those channels are watched and tracked, and reach the right team faster.
Raise a Support Ticket Report a Violation Send a General Message
Koovira team ready to help

Choose the right contact option

Three doors, so your message lands with the right people. Picking the right one gets you a faster, clearer answer.

Support & Ticket

For login or OTP trouble, payments and refunds, orders, merchant KYC, jobs, campus, YEP or ROP problems — anything that needs a tracked case with a reference ID.

Open Support & Ticket

Report a Violation

For spam, abuse, a fake or misleading profile, privacy concerns, illegal content or copyright — so the Trust & Safety team can review and act on it.

Report Violation

General Message

For feedback and ideas, partnership and business enquiries, media or press, or a warm hello. Use the form below — you are already in the right place.

Write to us below
Still not resolved? There is a Grievance Desk
If a support ticket or report has not been handled to your satisfaction, our Grievance Officer reviews escalations as required under Indian IT rules. This is a formal step above day-to-day support.
Grievance Desk
Use Write to Us for
  • Product feedback and ideas
  • Partnership and business enquiries
  • Media or press
  • Suggestions for new cities, colleges, merchants or services
  • A general message to the Koovira team
Use Support & Ticket for
  • Login or OTP issues
  • Payment or refund issues
  • Orders, delivery or returns
  • Merchant KYC or settlement
  • Jobs, campus, YEP or ROP application problems
  • Safety or abuse cases that need tracking

Contact form

Tell us what you need help with or what you want to share. For a technical issue, include what you were trying to do, what went wrong, the page or module name, and any screenshot or error message. For a booking, order or payment issue, please use Support & Ticket and include the order or payment ID.

For faster resolution with tracking, please raise a support ticket with category, evidence and a ticket reference. Open Support & Ticket
For abuse, illegal or misleading content, privacy issues or a fake profile, please use Report Violation so the Trust & Safety team can review it. Report Violation
Keep yourself safe
Never share your password, OTP, dating PIN, full card number, CVV or UPI PIN through this form. Koovira will never ask for these in a contact message. Do not share passwords or full card numbers.
We read general messages as our team is available. For time-sensitive account, payment, order or safety issues, please raise a support ticket so it can be tracked.