Cookie Policy

Platform: Koovira (operated by TRISHARA VENTURES LLP)

Registered Country of Operation: India

Contact: +91-9770411162 | support@koovira.com

These policies are intended to be read in conjunction with applicable laws of India, including (as amended from time to time) the Information Technology Act, 2000 and rules thereunder, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as well as any other sector-specific regulations that may apply. This text is for general informational purposes only and is not a substitute for independent legal advice.

1. Introduction

This Cookie Policy explains how Koovira, operated by TRISHARA VENTURES LLP, uses cookies and similar technologies when you access or use our websites, mobile applications and related online services (collectively, the "Platform"). It also describes your choices regarding these technologies.

By continuing to browse or use the Platform, you agree that we can store and access cookies as described in this Policy and our Privacy Policy, subject to your browser/device settings and any in‑Platform controls that may be provided.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are placed on your computer, smartphone or other device when you visit a website or use an application. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

We may also use similar technologies such as web beacons, pixels, software development kits (SDKs), local storage and device identifiers. In this Policy, we refer to all of these technologies collectively as "cookies".

3. Types of Cookies We Use

We use the following categories of cookies on the Platform:

• Strictly Necessary Cookies: These cookies are essential to provide you with services available through the Platform and to use some of its features, such as secure login, account authentication and fraud prevention. Without these cookies, certain core functions cannot operate properly.
• Performance and Analytics Cookies: These cookies collect information about how you interact with the Platform, such as which pages you visit most often and whether you receive error messages. We use this information to improve the Platform and our services.
• Functionality Cookies: These cookies allow the Platform to remember choices you make (such as your language, region or saved filters) and provide enhanced, more personalised features.
• Advertising and Targeting Cookies: Where enabled, these cookies may be used to deliver advertisements more relevant to you and your interests, limit the number of times you see an advertisement, and help measure the effectiveness of advertising campaigns.

4. How We Use Cookies

We and our partners use cookies for a variety of purposes, including to:

• recognise you when you sign in and load your preferences;
• keep your session secure and prevent unauthorised access;
• understand how you navigate across different Koovira verticals (jobs, real estate, rides, hotels, e-commerce, dating, matrimonial, classifieds, etc.);
• analyse performance and usage patterns to improve our Platform;
• provide relevant offers and promotions where such personalisation is permitted.

5. Third-Party Cookies

Some cookies used on the Platform are served by third parties. These third-party cookies may be used to provide analytics, deliver advertisements, support social media features, or offer additional functionality. We do not control these third-party cookies and their use is governed by the privacy and cookie policies of the respective third parties.

6. Your Choices

You can control and manage cookies in various ways:

• Browser Settings: Most browsers allow you to refuse or accept cookies, delete specific cookies, or disable cookies altogether. The methods for doing so vary from browser to browser. Please consult your browser's help menu for further information.
• Device Settings: On mobile devices, you may have additional controls such as app permissions or operating system settings that affect how cookies and similar technologies are used.
• In‑Platform Controls: Where available, Koovira may offer consent banners or cookie preference settings that let you manage certain types of cookies from within the Platform.

Please note that disabling or deleting some cookies may adversely affect the usability and functionality of the Platform and may limit your ability to use certain features.

7. Retention Period

The length of time a cookie remains on your device depends on whether it is a "session" or "persistent" cookie. Session cookies are deleted when you close your browser; persistent cookies remain on your device until they expire or are manually deleted. We seek to use reasonable retention periods that are appropriate for the purposes described in this Policy.

8. Do Not Track

Some browsers incorporate a "Do Not Track" feature that signals to websites that you do not want your online activity to be tracked. As there is not yet a common understanding of how to interpret such signals, the Platform does not currently respond to "Do Not Track" signals in a uniform manner. You may still control cookies using the tools described above.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the technology we use, or legal requirements. When we make material changes, we will update the "Last Updated" date and, where legally required, provide additional notice or obtain consent.

10. Contact

If you have any questions or concerns about this Cookie Policy or our use of cookies, you may contact us at support@koovira.com. Any disputes in relation to this Policy shall be handled in accordance with the jurisdiction and dispute resolution provisions set out in the Terms & Conditions, which specify the competent courts at Dehradun, Uttarakhand, India.

Note: This Cookie Policy is a general template for Koovira and TRISHARA VENTURES LLP and should be reviewed and customised by qualified legal counsel licensed in India to reflect actual use of cookies and regulatory requirements.