Trust & Safety Policy

Platform: Koovira (operated by TRISHARA VENTURES LLP)

Registered Country of Operation: India

Contact: +91-9770411162 | support@koovira.com

These policies are intended to be read in conjunction with applicable laws of India, including (as amended from time to time) the Information Technology Act, 2000 and rules thereunder, the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as well as any other sector-specific regulations that may apply. This text is for general informational purposes only and is not a substitute for independent legal advice.

1. Objective

Koovira seeks to provide a trustworthy and reasonably safe environment across all its verticals. This Trust & Safety Policy briefly describes some of the measures Koovira may use to help protect users and Partners. It does not, however, constitute a guarantee of safety or an assumption of all risks by Koovira or TRISHARA VENTURES LLP.

2. Safety Measures

• Account and identity verification measures in certain high‑risk categories (for example, KYC for payment‑related or regulated services), as determined by Koovira.
• Automated and manual detection of suspicious activities, spam, scams and fraud.
• Reputation systems, including ratings and reviews, to help users make more informed decisions.
• User reporting tools allowing rapid flagging of problematic content or behaviour to Koovira's support or moderation teams.

3. Limitations and User Responsibility

While Koovira endeavours to enhance safety, no online platform can fully eliminate misuse, fraud or misconduct by others. Users must exercise their own judgment and due diligence, especially when engaging in offline meetings (for example, dating or real estate visits) or high‑value transactions.

Note: This Trust & Safety Policy is a high‑level template that clarifies limited responsibility for Koovira and TRISHARA VENTURES LLP. It should be refined by security and legal teams to reflect actual measures and applicable regulations.