Data Retention Policy

Data Retention Policy

We keep personal data only for as long as needed for the purpose it was collected, or as required by law.

Typical retention

• Account data — while your account is active, and for a limited period after closure to meet legal, tax and dispute-resolution needs.
• Transaction & invoice records — retained for the period required under Indian tax and accounting law.
• Safety & moderation records — retained as needed to protect users and meet legal obligations.
• Logs & sessions — retained for a short operational window for security and troubleshooting.

Deletion

You may request deletion of your account and associated personal data, subject to records we must lawfully retain. Some data may persist in backups for a limited time before being overwritten.

In line with India's Digital Personal Data Protection Act, 2023, contact our Grievance Officer (details below) to exercise your rights.

Retention Windows We Enforce

These are the retention rules our systems actually apply. Records we are legally required to keep longer (tax, accounting, fraud and safety) are retained for that statutory period.

You can request a copy of your data, a correction, or deletion at any time from your Privacy Center.