Koovira Help & FAQ

Koovira is India's local verified network — one account that brings together your social, professional and everyday needs: connecting with people and businesses nearby, finding and offering services, shopping, jobs, and campus life. It is built around verification, honest reviews and reputation scoring so you can deal with people and businesses more confidently.

Yes — creating an account and exploring Koovira is free. Some premium tools and business features may have their own charges, and these are always shown clearly before you pay. You are never charged just to sign up or browse.

Koovira gives you distinct spaces for different sides of your life — a Social profile for community and everyday activity, a Professional profile for work, business and hiring, and a Dating profile if you choose to use it. Each one is kept separate in public visibility and interactions, so your work contacts and your personal life do not automatically mix.

You can join and explore with a basic verified account. Verification becomes important when accountability matters more — for example when you sell as a merchant, handle payments, or take part in certain programs. Completing verification raises your verification standing and unlocks features that involve money or accountability.

Your Dating activity is kept separate in public visibility and interactions from your Social and Professional profiles. It is not shown to your work network, and you control who you connect with. We also apply safety checks and reporting tools so you can flag anything that feels wrong.

For eligible orders, your payment is held safely by Koovira instead of going straight to the seller. The seller ships or completes the work, and the amount is released to them once the order is confirmed or the agreed conditions are met. This gives both sides protection if something goes wrong.

If an order is cancelled or eligible for a refund, the amount is returned to your Koovira wallet or original payment method, depending on how you paid. Refunds can take a little time to reflect. If a refund is not visible after a reasonable wait, raise a support ticket with your order ID and payment ID and our team will reconcile it.

Switch to your Professional profile and start the merchant setup. You add your business details, complete verification and KYC, then list your products or services. Once approved, you can receive orders, manage delivery, use the CRM and even build a simple website — all from one place.

Campus Connect links students with their institute community — events, clubs, campus jobs and internships. Sign in with your Professional or student profile, find your institute, and request to join. Once your institute connection is confirmed, campus activity opens up for you.

YEP (Young Entrepreneur Program) helps students and early founders build and grow a real venture with tools, guidance and exposure. ROP (Regional Outreach Partner) is for partners who want to represent Koovira in their territory and share in the growth. You can apply from the respective program pages; each has its own review and terms.

Yes. A public community has its own Discussions and Events tabs on the community page. In a member-made community any approved member can start a discussion and reply, while events are created by the community's managers (owner, admin or moderator). In the 25 official Interest communities only managers post — Koovira runs those topics, and members take part in the communities under each interest. Private and hidden communities keep their discussions and events members-only.

Confessions is a space to share something honestly and anonymously with the Koovira community. By default your name is never shown to anyone on your post or comments. For safety and the law, Koovira stores who posted, but that is never revealed to other members. Please do not name real people, phone numbers or handles — such posts are blocked and can be reported, and our team can remove anything that breaks the rules. It is for members aged 18 and over, and it is separate from Dating's own confessions.

Boosting puts your profile in front of more people — for example as a Featured member in Discover. You choose a daily budget and how many days to run it, and it is paid from your Koovira Credits (credit, referral and cashback points all count); the amount is always shown before you confirm. You can boost your Social or Professional profile; Dating profiles are never boosted. Boosting is available only when promotion is switched on.

Discover People suggests members based on shared context — common communities and interests, and people who have expressed interest in connecting with you — not a raw contact list. You will also see a few Featured members who have boosted their profile, clearly marked. It is a members-only space, and you choose who to connect with.