Koovira's Business Directory carries public profiles for over three million businesses across India — shops, restaurants, hotels, clinics, agencies, home-service providers and more. Most of those listings have never been claimed by the business they describe, which means nobody is managing what customers see. If your business is one of them, claiming it is free: it turns an unmanaged public listing into your own verified profile, with your own contact details, your own photos and hours, and the ability to reply when a customer leaves a review.
An unclaimed listing shows whatever public information Koovira compiled — wrong hours, an old phone number, no photos — and there is no owner who can fix it.
Customers can already rate and review an unclaimed listing, but only a claimed owner can post a reply to one.
An unclaimed listing is not a merchant account — it has no catalog, no CRM, no invoicing and does not appear as a verified business.
The listing was compiled from public business information, not created by the business itself, so most owners have never seen it.
Search the Directory by name and city. Every listing page shows what Koovira currently has on file for it.
On the listing page, "Is this your business?" opens a quick human-check, then the claim form.
Submit your contact details and identity/business documents through the same KYC step every merchant goes through.
Once approved, the listing becomes yours: verified badge, your own business profile, and reviews already on the listing stay attached.
No. There is no fee to claim a listing and no fee in the KYC review that follows. It costs nothing to find out whether your business already has a listing, and nothing to claim it.
Search the Directory by your business name and city. If a profile with your details comes up marked "Unclaimed", that is a public listing nobody owns yet.
A free Koovira account, and then the same identity/business KYC step every Koovira merchant completes — contact details and supporting documents, reviewed before approval.
The listing badge changes from "Unclaimed" to verified, you get a real merchant business profile you can edit, you can reply to reviews on it, and its existing categories and reviews carry over rather than resetting.
A claim only becomes a real business profile after Koovira reviews the submitted contact details and documents — a claim is not automatically approved. Claiming it yourself as soon as you find it is still the safest way to make sure the right person ends up owning it.
That is exactly what claiming fixes — an unclaimed listing carries whatever public information Koovira compiled, and only the verified owner can correct it, once claimed.
Yes — approval mints or links a real Koovira company for you. From there you use the same merchant console, wallet and business tools as any other business type on Koovira.