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Find answers about accounts, verification, payments, orders, merchants, jobs, campus, YEP, ROP and safety — in plain language.

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Top questions about Koovira

Koovira is India's local verified network — one account that brings together your social, professional and everyday needs: connecting with people and businesses nearby, finding and offering services, shopping, jobs, and campus life. It is built around verification, honest reviews and reputation scoring so you can deal with people and businesses more confidently.

Yes — creating an account and exploring Koovira is free. Some premium tools and business features may have their own charges, and these are always shown clearly before you pay. You are never charged just to sign up or browse.

Koovira gives you distinct spaces for different sides of your life — a Social profile for community and everyday activity, a Professional profile for work, business and hiring, and a Dating profile if you choose to use it. Each one is kept separate in public visibility and interactions, so your work contacts and your personal life do not automatically mix.

You can join and explore with a basic verified account. Verification becomes important when accountability matters more — for example when you sell as a merchant, handle payments, or take part in certain programs. Completing verification raises your verification standing and unlocks features that involve money or accountability.

Your Dating activity is kept separate in public visibility and interactions from your Social and Professional profiles. It is not shown to your work network, and you control who you connect with. We also apply safety checks and reporting tools so you can flag anything that feels wrong.

For eligible orders, your payment is held safely by Koovira instead of going straight to the seller. The seller ships or completes the work, and the amount is released to them once the order is confirmed or the agreed conditions are met. This gives both sides protection if something goes wrong.

If an order is cancelled or eligible for a refund, the amount is returned to your Koovira wallet or original payment method, depending on how you paid. Refunds can take a little time to reflect. If a refund is not visible after a reasonable wait, raise a support ticket with your order ID and payment ID and our team will reconcile it.

Switch to your Professional profile and start the merchant setup. You add your business details, complete verification and KYC, then list your products or services. Once approved, you can receive orders, manage delivery, use the CRM and even build a simple website — all from one place.

Campus Connect links students with their institute community — events, clubs, campus jobs and internships. Sign in with your Professional or student profile, find your institute, and request to join. Once your institute connection is confirmed, campus activity opens up for you.

YEP (Young Entrepreneur Program) helps students and early founders build and grow a real venture with tools, guidance and exposure. ROP (Regional Outreach Partner) is for partners who want to represent Koovira in their territory and share in the growth. You can apply from the respective program pages; each has its own review and terms.

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You also need your own Koovira account — merchant access always sits on top of a Koovira identity and never replaces it. If your Staff ID or password has not been issued yet you cannot sign in; ask the business owner to issue them. Your merchant password is separate from your Koovira password. Your account menu shows your Business Code and Staff ID under Business, and tells you if either has not been issued.

This exists so an owner-chosen password is never a lasting credential and so every person has a PIN only they know. Doing only one of the two steps is not enough — you stay on the credentials screen until both are complete. Your personal PIN is separate from the business Master PIN; setting yours never changes the business one.

Your access is kept completely separate per business: permissions in one business give you nothing in another. Each relationship has its own status, so you can be active at one business and have left another at the same time. An existing relationship never blocks you joining a new business. When you leave a business, everything you created there — orders, bills, records, activity — stays with that business; only your access ends.

Reports are reviewed by the moderation team. Harassment, threats and hate speech are treated as high severity and are routed to a human reviewer rather than being decided automatically. You can also block a member, which stops them contacting you or seeing your content. Response timelines are the ones published on the Grievance Officer page.

Koovira CareerLab is an online, India-wide, remote-first industry-experience and career-development program. Instead of just "attend and get a certificate", it follows Learn → Work → Build → Earn → Prove → Grow: you get real work matched to your education, complete daily tasks and projects, earn XP and verified wallet rewards, and finish with a verified certificate, a shareable Career Passport and eligibility for further opportunities.

Eligibility is limited to people pursuing or holding diploma, graduation, post-graduation or professional qualifications. School students below this level are not eligible. At signup you provide your institution, course, specialization and year, which Koovira may verify. Giving false education details can end your enrolment without a refund.

There are three levels:

  • Starter — free, ~2 weeks, orientation, foundational tasks and a discipline mini-project. Great to try CareerLab and unlock Level 2 eligibility.
  • Professional — ₹4,999, ~8 weeks, the main paid program: mentor interaction, a real Koovira project, weekly assignments, portfolio output, certificate and LOR eligibility.
  • Accelerator — ₹9,999, ~10–12 weeks, advanced projects, team/leadership work and a final presentation.

Fees are shown before you pay and are GST-inclusive. Prices can change from the CareerLab admin.

CareerLab is designed to be completed fully online from a smartphone or laptop. There is no requirement to sit in a Koovira office or a Zoom call all day. Some tracks may offer optional local activities (campus events, merchant visits, city research), but these are optional, not mandatory.

Your day is intentionally simple — you should understand it in about 10 seconds. It combines daily assigned tasks (discipline-specific, e.g. QA test cases for CSE, business research for B.Com), fixed jobs (recurring professional duties), and project progress. You are not shown hundreds of tasks; only today's work, each with its XP, deadline and status.

Rewards follow verification, never just clicking "done". Some jobs are verified automatically from genuine platform activity; others need a submission (your evidence); larger or qualitative work needs mentor / content review. Original-content jobs like weekly blogs must be your own work and pass a content-integrity check (which may use Bramhan AI to flag likely AI-generated or copied text) plus mentor review. Daily and weekly XP caps apply, and spam or fake work earns nothing.