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Property Endorse properties to help others make informed real-estate decisions.
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Employer Endorse employers to help candidates assess company culture.
Dine/pub/bar/Restaurant Endorse food quality, service, ambiance, and overall dining satisfaction.
College/Institute Endorse educational institutions for quality, curriculum, and overall experience.
Store/Shop/Services Endorse stores and shops for quality, trust, and overall experience.
Product / Brand Endorse products or brands to help consumers choose better and trust smarter.
Services Endorse services for quality, reliability, and overall experience.
Endorsements Tag Cloud for profiles and entities (restaurants, properties, jobs).
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Your feedback shapes better services, better businesses, and better experiences for all.
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Frequently Asked Questions

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Ecommerce, Products and Customer Hub is part of Koovira's commerce workflow. The main UI references are ecomproductlist.php, wishlist.php, merchant/index.php?page=ecommerce_products, merchant/index.php?page=ecommerce_orders. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. identify reference id
  2. check latest status
  3. check required documents
  4. check payment or wallet
  5. escalate if sla breached

Ecommerce, Products and Customer Hub is part of Koovira's commerce workflow. The main UI references are ecomproductlist.php, wishlist.php, merchant/index.php?page=ecommerce_products, merchant/index.php?page=ecommerce_orders. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. save reference
  2. check wallet transactions
  3. check payments master
  4. avoid duplicate action
  5. raise billing ticket

HomeAssist and Trusted Services is part of Koovira's marketplace workflow. The main UI references are topservices.php, service_view.php, local_services_manager.php, merchant/index.php?page=services_dashboard. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. check login
  2. check role visibility
  3. check company status
  4. check crm account active
  5. ask admin to verify

HomeAssist and Trusted Services is part of Koovira's marketplace workflow. The main UI references are topservices.php, service_view.php, local_services_manager.php, merchant/index.php?page=services_dashboard. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. identify reference id
  2. check latest status
  3. check required documents
  4. check payment or wallet
  5. escalate if sla breached

HomeAssist and Trusted Services is part of Koovira's marketplace workflow. The main UI references are topservices.php, service_view.php, local_services_manager.php, merchant/index.php?page=services_dashboard. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. save reference
  2. check wallet transactions
  3. check payments master
  4. avoid duplicate action
  5. raise billing ticket

Freelancer Marketplace is part of Koovira's marketplace workflow. The main UI references are freelance_dashboard.php, gigshub.php, merchant/index.php?page=freelance_dashboard. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. check login
  2. check role visibility
  3. check company status
  4. check crm account active
  5. ask admin to verify

Freelancer Marketplace is part of Koovira's marketplace workflow. The main UI references are freelance_dashboard.php, gigshub.php, merchant/index.php?page=freelance_dashboard. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. identify reference id
  2. check latest status
  3. check required documents
  4. check payment or wallet
  5. escalate if sla breached

Freelancer Marketplace is part of Koovira's marketplace workflow. The main UI references are freelance_dashboard.php, gigshub.php, merchant/index.php?page=freelance_dashboard. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. save reference
  2. check wallet transactions
  3. check payments master
  4. avoid duplicate action
  5. raise billing ticket

Jobs, Employer HR and Resume Maker is part of Koovira's marketplace workflow. The main UI references are jobs.php, post_job.php, merchant/index.php?page=jobs_posts, merchant/index.php?page=jobs_pipeline, padmin/index.php?page=resume_templates. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. check login
  2. check role visibility
  3. check company status
  4. check crm account active
  5. ask admin to verify

Jobs, Employer HR and Resume Maker is part of Koovira's marketplace workflow. The main UI references are jobs.php, post_job.php, merchant/index.php?page=jobs_posts, merchant/index.php?page=jobs_pipeline, padmin/index.php?page=resume_templates. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. identify reference id
  2. check latest status
  3. check required documents
  4. check payment or wallet
  5. escalate if sla breached
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