Deployment, Server, APIs and Integrations is part of Koovira's technical workflow. The main UI references are _health.php, padmin/healthcheck.php, systemflow/apis.html, systemflow/ops_troubleshooting.html. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
- save reference
- check wallet transactions
- check payments master
- avoid duplicate action
- raise billing ticket