Frequently Asked Questions
Customer tax invoices follow Indian GST rules. The platform facilitates the transaction between buyer and seller, and the seller of record appears on the invoice.
Each profile keeps its own posts, audience and visibility. Your active profile decides who sees what you post. Dating is always 18+ and isolated from the others.
Posts, comments and reactions are tied to the active profile and stay within that profile's audience. Switch your active profile before posting if you want it elsewhere.
Koovira is its own identity provider (OAuth 2.0 / OpenID Connect). On the consent screen you choose what basic details are shared, and you can revoke any connected app from your account settings at any time.
Revoking immediately stops that app from using your Koovira sign-in. You can re-authorise later if you change your mind.
Login, OTP, Profile and Account is part of Koovira's core workflow. The main UI references are login.php, signup.php, otpverification.php, settings.php, profile.php. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
- check login
- check role visibility
- check company status
- check crm account active
- ask admin to verify
Login, OTP, Profile and Account is part of Koovira's core workflow. The main UI references are login.php, signup.php, otpverification.php, settings.php, profile.php. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
- identify reference id
- check latest status
- check required documents
- check payment or wallet
- escalate if sla breached
Login, OTP, Profile and Account is part of Koovira's core workflow. The main UI references are login.php, signup.php, otpverification.php, settings.php, profile.php. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
- save reference
- check wallet transactions
- check payments master
- avoid duplicate action
- raise billing ticket
Dashboard and Today Near You is part of Koovira's core workflow. The main UI references are dashboard.php, feed.php, index.php. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
- check login
- check role visibility
- check company status
- check crm account active
- ask admin to verify
Dashboard and Today Near You is part of Koovira's core workflow. The main UI references are dashboard.php, feed.php, index.php. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
- identify reference id
- check latest status
- check required documents
- check payment or wallet
- escalate if sla breached
Quick Settings