Frequently Asked Questions

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This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: dashboard.php, feed.php, socialfeed.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: dashboard.php, feed.php, socialfeed.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: dashboard.php, feed.php, socialfeed.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: search.php, businesses.php, viewuserprofile.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: search.php, businesses.php, viewuserprofile.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: search.php, businesses.php, viewuserprofile.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: search.php, businesses.php, viewuserprofile.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: search.php, businesses.php, viewuserprofile.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: search.php, businesses.php, viewuserprofile.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

Login, OTP, Profile and Account is part of Koovira's core workflow. The main UI references are login.php, signup.php, otpverification.php, settings.php, profile.php. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.
  1. open entry
  2. confirm login
  3. complete required profile
  4. perform primary action
  5. check status