Frequently Asked Questions

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Each module may ask for different relation/proof. For example, property endorsement may ask relation to property, service endorsement may relate to actual service use, and business endorsement may relate to customer experience.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Koovira may retain moderation/audit records even if public endorsement is removed. Abusive or fraudulent endorsements may be actioned by moderation.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Trust is not only one rating. Koovira should combine positive and negative signals: profile completeness, verified contact/KYC, authentic reviews, successful transactions, low dispute rate, safe behavior, moderation decisions and relevant module activity. Exact scoring logic should remain internal to prevent manipulation.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

If the change looks wrong, raise support with profile/entity reference. Support should not disclose sensitive scoring rules but can explain visible reasons and correction steps.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Dashboard and Today Near You is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Near You Feed, Blog, Community and My Network is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Messages and Chat is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Campus Connect is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Professional Network, Career and Resume is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved

Trust Profile, Endorsements and Top Trusted is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
  1. Open the relevant Koovira page
  2. Check login, profile and selected city/pincode
  3. Read the status/message shown on screen
  4. Keep reference id and screenshot if money, safety or dispute is involved
  5. Raise support ticket if the issue is not solved