Frequently Asked Questions

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Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or support review.

Steps: identify reference id → check latest status → check required documents → check payment or Koovira Credits → escalate if sla breached

Use the relevant Koovira entry page, complete any required login/KYC/setup step, then follow the module action such as posting, booking, ordering, messaging or managing records.

Steps: open entry → confirm login → complete required profile → perform primary action → check status

Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless support specifically asks through a secure channel.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you believe it is wrong.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Business Network helps users and merchants discover, follow, connect with and communicate around businesses, pages, claims, leads and professional/local commerce relationships.

Details: Business Network connects business pages, directory, claim business, company profiles, CRM leads, messages, endorsements and trust signals. Merchant/business owners should keep details verified and updated.

Use account settings if available, or contact support from the logged-in account. Do not create multiple accounts unless support advises it.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Use official Koovira support channels shown on the site. Avoid sharing OTP, password or UPI/payment PIN for Koovira Credits top-up on WhatsApp or phone.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved