Frequently Asked Questions
Use Jobs to search/apply, create resume, track applications, interview stages and employer communication.
Details: Jobs is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the page.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Editing/removal depends on module rules and moderation status. Use the available edit/delete option or raise support with endorsement reference.
Details: Koovira may retain moderation/audit records even if public endorsement is removed. Abusive or fraudulent endorsements may be actioned by moderation.
Referral benefits, if active, are linked to the official referral flow and may depend on successful signup, verification, module activity or campaign rules.
Details: Users should share only official referral links/codes. Benefits may not apply for duplicate accounts, self-referrals, fake signups, abuse, cancelled transactions or campaigns that have ended.
Use Report a Case, Contact Support, merchant Tickets, or PAdmin Tickets depending on your role. Include module, reference id, screenshot, expected result and actual result.
Steps: open support entry → choose module → enter subject and details → attach reference → track ticket status
Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settings.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involved.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless support specifically asks through a secure channel.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved