Frequently Asked Questions
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data requests.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Use Cab/Bike to book rides, track driver/trip, check fare, report extra cash demand or safety issues.
Details: Cab/Bike is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means workflow is finished.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the page.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you believe it is wrong.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Use their own mobile number, explain OTP safety, avoid saving payment details without consent, and keep support/ticket details available.
Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved
Use Dating for profile, matches, chat and albums with strict privacy, safety reporting and moderation.
Details: Dating and My Dating is part of Koovira's multi-module ecosystem. The usual flow is: user opens the module, searches or creates a request, checks trust/profile details, communicates inside Koovira, completes Koovira Credits/booking/posting where required, tracks status, and raises support with reference id if something goes wrong.
Radar nearby/context-based discovery me help karta hai. Location, city, pincode, interests aur module availability ke basis par suggestions/results aa sakte hain.
Simple steps: Login/mobile check karein, message padhein, Koovira Credits/top-up button baar-baar na dabayein, screenshot/reference id save karein, support ticket banayein.