Frequently Asked Questions

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This question reflects a high-frequency Indian user support scenario for Cab/Bike Booking and Ride Tracking. Support should keep the user calm, prevent off-platform risk, and collect usable proof.
  1. Do not panic or repeat risky action
  2. Save proof and reference id
  3. Use official Koovira support or module page
  4. Wait for normal SLA if applicable
  5. Escalate if money, safety or fraud is involved

This question reflects a high-frequency Indian user support scenario for Cab/Bike Booking and Ride Tracking. Support should keep the user calm, prevent off-platform risk, and collect usable proof.
  1. Do not panic or repeat risky action
  2. Save proof and reference id
  3. Use official Koovira support or module page
  4. Wait for normal SLA if applicable
  5. Escalate if money, safety or fraud is involved

This question reflects a high-frequency Indian user support scenario for Cab/Bike Booking and Ride Tracking. Support should keep the user calm, prevent off-platform risk, and collect usable proof.
  1. Do not panic or repeat risky action
  2. Save proof and reference id
  3. Use official Koovira support or module page
  4. Wait for normal SLA if applicable
  5. Escalate if money, safety or fraud is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: truck_booking.php, truck_live_tracking.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: truck_booking.php, truck_live_tracking.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: truck_booking.php, truck_live_tracking.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: truck_booking.php, truck_live_tracking.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: truck_booking.php, truck_live_tracking.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: truck_booking.php, truck_live_tracking.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved

This FAQ is written for common Indian frontend usage patterns: mobile-first browsing, OTP login, Koovira Credits usage, add-money top-ups, pincode/locality discovery, trust concerns, screenshots for proof, and support escalation. Relevant frontend references: dating.php, mydating.php, dating_chat.php, datingalbums.php.
  1. Check login and correct mobile number
  2. Check selected city, pincode, filters and internet connection
  3. Do not repeat wallet/booking submit buttons blindly
  4. Take screenshot with reference id and date/time
  5. Raise support ticket if wallet, escrow, safety or stuck status is involved