Frequently Asked Questions

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Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

The file may be too large, unsupported, blurred or blocked by network/browser permission. Try JPG/PNG/PDF where allowed and avoid uploading private details unnecessarily.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Trust may change when profile/KYC, ratings, endorsements, complaints, disputes, successful transactions or moderation actions change.

Details: If the change looks wrong, raise support with profile/entity reference. Support should not disclose sensitive scoring rules but can explain visible reasons and correction steps.

High demand, traffic, limited providers, surge, stock, hotel/event availability or merchant workload can change price/time. Confirm final amount before payment.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Create an account, complete profile/KYC if required, choose a module, search or post, communicate inside Koovira, pay through official flows when needed, and use support tickets for help.

Details: Koovira uses one common account and connects it with module-specific workflows. Customers use frontend pages. Merchants use merchant setup, KYC, listings/orders/bookings and settlements. PAdmin manages approvals, moderation, pricing, policies, security and platform-level operations.

Age rules depend on the module. Dating, payments, contracts, jobs and legal bookings may require adult consent or age eligibility.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Forgot password ya OTP login option use karein. Agar mobile/email access nahi hai to support ticket banayein aur account ownership verify karne ke liye tayyar rahein.

Simple steps: Login/mobile check karein, message padhein, Koovira Credits/top-up button baar-baar na dabayein, screenshot/reference id save karein, support ticket banayein.

Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you believe it is wrong.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved

Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the page.

Simple steps: Check login and correct mobile number -> Check selected city, pincode, filters and internet connection -> Do not repeat Koovira Credits/booking submit buttons blindly -> Take screenshot with reference id and date/time -> Raise support ticket if Koovira Credits, escrow, safety or stuck status is involved