Reach customers on WhatsApp, properly
Organise your customer contacts, send the message templates WhatsApp approves, and keep consent and opt-outs on record.
What you can do
Only what the product does today.
Contacts and segments
Organise who you message and why.
Approved templates
Campaigns use the template formats WhatsApp requires, with personalisation.
Consent and opt-out
Consent is recorded and an opt-out is honoured — this is not a bulk-blast tool.
Scheduling
Schedule a campaign and see what the provider reports back.
Service messages
Enquiry follow-ups, order updates and notifications tied to your Koovira workflows.
Works with your leads
Replies and follow-ups sit alongside your Koovira leads and customers.
How it works
Four or five steps, and what each one actually does.
- Sign in as a merchantCampaigns live in your merchant account.
- Connect the channelSet up the provider connection that applies to your business.
- Build your audienceWith recorded consent, and opt-outs respected.
- Send and reviewSend an approved template and read what the provider reports.
Questions
Answered plainly, including the things Koovira does not do.
Can I message numbers I bought?
No. Messaging needs consent from the customer, and opt-outs are honoured.
Is delivery guaranteed?
No. Delivery depends on WhatsApp and the provider; Koovira shows what the provider reports.
Are my contact lists public?
No. Contacts, numbers and campaign records are private to your business account.
More on Koovira
The rest of this module, and the other public pages.