The steps, in order, with nothing implied that Koovira does not do.
Four or five steps, and what each one actually does.
Answered plainly, including the things Koovira does not do.
No. Messaging needs consent from the customer, and opt-outs are honoured.
No. Delivery depends on WhatsApp and the provider; Koovira shows what the provider reports.
No. Contacts, numbers and campaign records are private to your business account.