WhatsApp Marketing

How WhatsApp Marketing works

The steps, in order, with nothing implied that Koovira does not do.

How it works

Four or five steps, and what each one actually does.

  1. Sign in as a merchantCampaigns live in your merchant account.
  2. Connect the channelSet up the provider connection that applies to your business.
  3. Build your audienceWith recorded consent, and opt-outs respected.
  4. Send and reviewSend an approved template and read what the provider reports.

Questions

Answered plainly, including the things Koovira does not do.

Can I message numbers I bought?

No. Messaging needs consent from the customer, and opt-outs are honoured.

Is delivery guaranteed?

No. Delivery depends on WhatsApp and the provider; Koovira shows what the provider reports.

Are my contact lists public?

No. Contacts, numbers and campaign records are private to your business account.