Browse help topics for your current access role: public
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Invoices depend on the module, seller/merchant setup and payment flow. Check orders, Koovira Credits transactions or booking invoice pages and raise a billing t...
Use official Koovira support channels shown on the site. Avoid sharing OTP, password or UPI/payment PIN for Koovira Credits top-up on WhatsApp or phone.Simple s...
Keep order/booking id, Credit Transaction id or top-up reference, chat messages, photos/videos, invoice, delivery proof, cancellation reason and timeline.Simple...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
Negotiation is available only where the module supports quote, interest, chat or negotiation flows. Keep all agreed details inside Koovira chat/ticket for proof...
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.Simple steps: Che...
Availability depends on active users, merchants, providers, pincode coverage and local launch status. You may still create profile, search, post or request supp...
Use only the official Koovira Credits flow. UPI/card is only for adding money to KooviraCredit; module purchases/bookings/orders use Koovira Credits credits and...
High demand, traffic, limited providers, surge, stock, hotel/event availability or merchant workload can change price/time. Confirm final amount before payment....
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you be...
The file may be too large, unsupported, blurred or blocked by network/browser permission. Try JPG/PNG/PDF where allowed and avoid uploading private details unne...
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means...
Still stuck?How can we help?
