Updated on 07 / 02 / 2026
Browse help topics for your current access role: public
The resident may not be linked to an active society/unit, may be blocked/suspended, or may be using a different Koovira account/mobile number.
The menu may be hidden because the module is not enabled, the user lacks permission, the company/module context is inactive, or PAdmin has suspended the provide...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
Do not retry repeatedly. Capture the order/payment reference, check Credit Ledger and gateway status, then raise a ticket if the Koovira Credits debit, payment ...
Society Manager is Koovira’s housing society operations module for societies, units, residents, visitors, complaints, billing, amenities, notices and security...
Residents create complaints, society admin/staff assigns or updates them, and support can review status, updates and escalation if the society team does not res...
Society admin se mobile number, unit, owner/tenant role aur access status verify karwayein. Agar phir bhi issue hai to support ticket banayein.
Society Manager complaints page me complaint id/status check karein. Agar society team response nahi de rahi to complaint id ke saath support/escalation karein.
Use the relevant Koovira entry page, complete any required login/KYC/setup step, then follow the module action such as posting, booking, ordering, messaging or ...
Uploads can fail because the file type, size, network, browser permissions, or module-specific validation failed.
Owners/admins generally have full access. Merchant subusers need module-specific permissions such as dashboard, listings/orders/bookings, CRM, reports, settings...
Use Report a Case, Contact Support, merchant Tickets, or PAdmin Tickets depending on your role. Include module, reference id, screenshot, expected result and ac...
Residents create complaints, society admin/staff assigns or updates them, and support can review status, updates and escalation if the society team does not res...
Society Manager is Koovira’s housing society operations module for societies, units, residents, visitors, complaints, billing, amenities, notices and security...
Check society invoice, unit, Koovira Credits/escrow status, amount, due date, payment reference and whether society pricing or manual override applies.Details: ...
The society admin creates or accesses a society, configures blocks/units, imports or adds users, assigns resident roles and enables required operations such as ...
The resident may not be linked to an active society/unit, may be blocked/suspended, or may be using a different Koovira account/mobile number.Details: Support s...
Society admin se mobile number, unit, owner/tenant role aur access status verify karwayein. Agar phir bhi issue hai to support ticket banayein.Simple steps: Log...
Society Manager complaints page me complaint id/status check karein. Agar society team response nahi de rahi to complaint id ke saath support/escalation karein....
Still stuck?How can we help?