Browse help topics for your current access role: public
The menu may be hidden because the module is not enabled, the user lacks permission, the company/module context is inactive, or PAdmin has suspended the provide...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
Do not retry repeatedly. Capture the order/payment reference, check Credit Ledger and gateway status, then raise a ticket if the Koovira Credits debit, payment ...
Open Claim Business or Business Enroll, search your business, submit ownership details and documents, then wait for verification.
A claim can be rejected if documents are missing, ownership is unclear, business already belongs to another verified owner, or details do not match.
Use Business Directory to find businesses, follow pages, claim ownership and check local service or merchant information.
Claim Business ya support se request karein. Business proof, correct name, address, phone, GST/shop proof agar available ho to attach karein.
Support/PAdmin ko ownership proof ke saath report karein. Verification ke bina sensitive business control share nahi hona chahiye.
Use only the official Koovira Credits flow. UPI/card is only for adding money to KooviraCredit; module purchases/bookings/orders use Koovira Credits credits and...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
Contact support when money is involved, status is stuck, profile is blocked, safety issue exists, merchant is not responding, or the same problem repeats after ...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.
Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you be...
Use verified profiles, avoid sharing private address early, keep communication on Koovira, report harassment immediately and use trusted public meeting/booking ...
Use the relevant Koovira entry page, complete any required login/KYC/setup step, then follow the module action such as posting, booking, ordering, messaging or ...
Uploads can fail because the file type, size, network, browser permissions, or module-specific validation failed.
Owners/admins generally have full access. Merchant subusers need module-specific permissions such as dashboard, listings/orders/bookings, CRM, reports, settings...
Use Report a Case, Contact Support, merchant Tickets, or PAdmin Tickets depending on your role. Include module, reference id, screenshot, expected result and ac...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
In most text fields you can type normal Hindi/Hinglish/local language, but official names, addresses, KYC and payment details should be accurate and readable.Si...
Still stuck?How can we help?
