Browse help topics for your current access role: public
Follow the checklist, collect reference details, and escalate to the correct team if the first-level fix does not resolve it.
Follow the checklist, collect reference details, and escalate to the correct team if the first-level fix does not resolve it.
Follow the checklist, collect reference details, and escalate to the correct team if the first-level fix does not resolve it.
The menu may be hidden because the module is not enabled, the user lacks permission, the company/module context is inactive, or PAdmin has suspended the provide...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
Do not retry repeatedly. Capture the order/payment reference, check Credit Ledger and gateway status, then raise a ticket if the Koovira Credits debit, payment ...
Mobile number sahi hai ya nahi check karein, network/SMS inbox check karein, thoda wait karein, resend limit ka dhyan rakhein. OTP kisi ko mat batayein.
Nahi. OTP, password, UPI PIN, card PIN kabhi kisi ko na batayein, chahe woh Koovira support bol raha ho. Official support kabhi OTP/PIN nahi maangta.
Forgot password ya OTP login option use karein. Agar mobile/email access nahi hai to support ticket banayein aur account ownership verify karne ke liye tayyar r...
Agar purana account login ho raha hai to settings se update karein. Agar login nahi ho raha to support se contact karein; duplicate account banane se Koovira Cr...
Use the relevant Koovira entry page, complete any required login/KYC/setup step, then follow the module action such as posting, booking, ordering, messaging or ...
Uploads can fail because the file type, size, network, browser permissions, or module-specific validation failed.
Owners/admins generally have full access. Merchant subusers need module-specific permissions such as dashboard, listings/orders/bookings, CRM, reports, settings...
Use Report a Case, Contact Support, merchant Tickets, or PAdmin Tickets depending on your role. Include module, reference id, screenshot, expected result and ac...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
Nahi. OTP, password, UPI PIN, card PIN kabhi kisi ko na batayein, chahe woh Koovira support bol raha ho. Official support kabhi OTP/PIN nahi maangta.Simple step...
The menu may be hidden because the module is not enabled, the user lacks permission, the company/module context is inactive, or PAdmin has suspended the provide...
Do not retry repeatedly. Capture the module reference and Credit Transaction id. If you were adding KooviraCredit, also capture the UPI/card top-up reference. R...
Agar purana account login ho raha hai to settings se update karein. Agar login nahi ho raha to support se contact karein; duplicate account banane se Koovira Cr...
Mobile number sahi hai ya nahi check karein, network/SMS inbox check karein, thoda wait karein, resend limit ka dhyan rakhein. OTP kisi ko mat batayein.Simple s...
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