Browse help topics for your current access role: public
Use Truck Booking for transport requests, quotations, trip assignment, live tracking, driver and settlement support.Details: Truck Booking and Packers/Movers is...
Age rules depend on the module. Dating, payments, contracts, jobs and legal bookings may require adult consent or age eligibility.Simple steps: Check login and ...
Refund timing depends on module policy, escrow/hold status and Koovira Credits ledger. Normal in-platform refunds are Koovira Credits reversals/credits. Bank/UP...
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Negotiation is available only where the module supports quote, interest, chat or negotiation flows. Keep all agreed details inside Koovira chat/ticket for proof...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Keep order/booking id, Credit Transaction id or top-up reference, chat messages, photos/videos, invoice, delivery proof, cancellation reason and timeline.Simple...
In most text fields you can type normal Hindi/Hinglish/local language, but official names, addresses, KYC and payment details should be accurate and readable.Si...
The pincode may be outside active coverage, entered incorrectly, or missing from serviceable location data. Try nearby city selection or raise support for cover...
Your saved address, browser location permission, pincode or city filter may be different from your current area. Update location or choose the correct city/pinc...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.Simple steps: Check l...
Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless s...
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Invoices depend on the module, seller/merchant setup and payment flow. Check orders, Koovira Credits transactions or booking invoice pages and raise a billing t...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Use verified profiles, avoid sharing private address early, keep communication on Koovira, report harassment immediately and use trusted public meeting/booking ...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
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