Browse help topics for your current access role: public
Use official Koovira support channels shown on the site. Avoid sharing OTP, password or UPI/payment PIN for Koovira Credits top-up on WhatsApp or phone.Simple s...
Yes, use ratings/reviews or support ticket flows. Write factual details, avoid abuse, and attach proof when reporting fraud, safety or quality issues.Simple ste...
In most text fields you can type normal Hindi/Hinglish/local language, but official names, addresses, KYC and payment details should be accurate and readable.Si...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.Simple steps: Check l...
Availability depends on active users, merchants, providers, pincode coverage and local launch status. You may still create profile, search, post or request supp...
Check verified profile details, ratings, trust indicators, reviews, business information, response history and avoid off-platform payments or suspicious request...
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means...
Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.Simple s...
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.Simple steps: Che...
Age rules depend on the module. Dating, payments, contracts, jobs and legal bookings may require adult consent or age eligibility.Simple steps: Check login and ...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
The pincode may be outside active coverage, entered incorrectly, or missing from serviceable location data. Try nearby city selection or raise support for cover...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
Use account settings if available, or contact support from the logged-in account. Do not create multiple accounts unless support advises it.Simple steps: Check ...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
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