Browse help topics for your current access role: public
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.Simple steps: Check l...
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
KYC or documents may be required for trust, payments, merchant activation, jobs, property, bookings, dating safety or high-value transactions. Upload only throu...
High demand, traffic, limited providers, surge, stock, hotel/event availability or merchant workload can change price/time. Confirm final amount before payment....
Availability depends on active users, merchants, providers, pincode coverage and local launch status. You may still create profile, search, post or request supp...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
In most text fields you can type normal Hindi/Hinglish/local language, but official names, addresses, KYC and payment details should be accurate and readable.Si...
Negotiation is available only where the module supports quote, interest, chat or negotiation flows. Keep all agreed details inside Koovira chat/ticket for proof...
Check verified profile details, ratings, trust indicators, reviews, business information, response history and avoid off-platform payments or suspicious request...
Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless s...
Keep order/booking id, Credit Transaction id or top-up reference, chat messages, photos/videos, invoice, delivery proof, cancellation reason and timeline.Simple...
Use their own mobile number, explain OTP safety, avoid saving payment details without consent, and keep support/ticket details available.Simple steps: Check log...
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.Simple steps: Che...
The file may be too large, unsupported, blurred or blocked by network/browser permission. Try JPG/PNG/PDF where allowed and avoid uploading private details unne...
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
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