Browse help topics for your current access role: public
Refund timing depends on module policy, escrow/hold status and Koovira Credits ledger. Normal in-platform refunds are Koovira Credits reversals/credits. Bank/UP...
Invoices depend on the module, seller/merchant setup and payment flow. Check orders, Koovira Credits transactions or booking invoice pages and raise a billing t...
Contact support when money is involved, status is stuck, profile is blocked, safety issue exists, merchant is not responding, or the same problem repeats after ...
The pincode may be outside active coverage, entered incorrectly, or missing from serviceable location data. Try nearby city selection or raise support for cover...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Use account settings if available, or contact support from the logged-in account. Do not create multiple accounts unless support advises it.Simple steps: Check ...
Yes, use ratings/reviews or support ticket flows. Write factual details, avoid abuse, and attach proof when reporting fraud, safety or quality issues.Simple ste...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.Simple s...
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Use only the official Koovira Credits flow. UPI/card is only for adding money to KooviraCredit; module purchases/bookings/orders use Koovira Credits credits and...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.Simple steps: Check l...
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
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