Browse help topics for your current access role: public
Starter is about 2 weeks, Professional about 8 weeks, and Accelerator about 10–12 weeks. Your dashboard shows your day count and progress.
On completion the system generates your certificate, updates your Career Passport, finalises your performance and Career Score, checks LOR eligibility and match...
Performance is calculated from verified work — completion, quality and consistency, weighted by your track — not from XP or payment. Higher performance unlo...
Your resume is optional at signup and is used to understand your skills and recommend suitable tracks. Your data is handled under Koovira's Privacy Policy and t...
Yes. Colleges can participate so students are linked to an institution dashboard showing participation, completion, performance, projects and certificates — b...
Yes. You can request erasure of your data through the Koovira Privacy Center, subject to records Koovira must keep for legal, tax, certificate-verification and ...
Genuine, verified referrals can be rewarded, but fake or inactive referrals earn nothing. CareerLab uses the central referral system with fraud controls, and le...
Yes. Every certificate has a unique ID and a QR code / verification URL that shows whether it is valid, the participant, program, track and issue date.
Yes. Completing Starter unlocks eligibility for the paid programs. You enrol in the higher level when you're ready and pay the applicable fee wallet-first.
Instead of physical attendance, CareerLab tracks digital work attendance — your logins, task activity and submissions. Consistent daily work builds a streak; ...
Yes. CareerLab is mobile-first — you can view and submit tasks, upload evidence, see XP, wallet, goals and performance, view your certificate and share your C...
Use the Help/Mentor option in CareerLab, or raise a Koovira support ticket. Paid programs include mentor interaction for guidance and review of qualitative work...
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