Updated on 07 / 02 / 2026
Browse help topics for your current access role: public
Ask support for refund reference/ARN if available and check with your bank after normal gateway settlement time.Simple steps: Do not panic or repeat risky actio...
The file may be too large, unsupported, blurred or blocked by network/browser permission. Try JPG/PNG/PDF where allowed and avoid uploading private details unne...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Your saved address, browser location permission, pincode or city filter may be different from your current area. Update location or choose the correct city/pinc...
KYC or documents may be required for trust, payments, merchant activation, jobs, property, bookings, dating safety or high-value transactions. Upload only throu...
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Raise a ticket with Credit Transaction id and module reference id so support can reconcile ledger and workflow status.Simple steps: Do not panic or repeat risky...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
Your saved address, browser location permission, pincode or city filter may be different from your current area. Update location or choose the correct city/pinc...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Refund timing depends on module policy, escrow/hold status and Koovira Credits ledger. Normal in-platform refunds are Koovira Credits reversals/credits. Bank/UP...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Still stuck?How can we help?