Updated on 07 / 02 / 2026
Browse help topics for your current access role: public
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.Simple steps: Che...
Apna issue, module/page name, order/booking/profile/listing id, date/time, screenshot, payment reference aur expected solution batayein. OTP/PIN/password mat bh...
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you be...
KYC or documents may be required for trust, payments, merchant activation, jobs, property, bookings, dating safety or high-value transactions. Upload only throu...
Negotiation is available only where the module supports quote, interest, chat or negotiation flows. Keep all agreed details inside Koovira chat/ticket for proof...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.Simple steps: Check l...
Yes, use ratings/reviews or support ticket flows. Write factual details, avoid abuse, and attach proof when reporting fraud, safety or quality issues.Simple ste...
Report a Case ya Support page open karein, module select karein, simple language me problem likhein, screenshot/reference id attach karein aur ticket submit kar...
Refund timing depends on module policy, escrow/hold status and Koovira Credits ledger. Normal in-platform refunds are Koovira Credits reversals/credits. Bank/UP...
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means...
Mention module, reference id, date/time, mobile/account, screenshot, expected result and actual problem.Details: For payment cases include Credit Transaction id...
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
Check verified profile details, ratings, trust indicators, reviews, business information, response history and avoid off-platform payments or suspicious request...
Support ticket review karega, zarurat padne par Billing/Moderation/PAdmin/TechOps ko assign karega, aur status update milega. Same issue ke duplicate tickets na...
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