Browse help topics for your current access role: public
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Ask for reason and updated quote inside Koovira. If unfair, raise a ticket before paying.Simple steps: Do not panic or repeat risky action -> Save proof and ref...
Use only the official Koovira Credits flow. UPI/card is only for adding money to KooviraCredit; module purchases/bookings/orders use Koovira Credits credits and...
Use HomeAssist to find local providers for repair, cleaning, appliance, personal or home services and raise support if quality/safety issues occur.Details: Home...
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless s...
The menu may be hidden because the module is not enabled, the user lacks permission, the company/module context is inactive, or PAdmin has suspended the provide...
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
Your saved address, browser location permission, pincode or city filter may be different from your current area. Update location or choose the correct city/pinc...
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Refund timing depends on module policy, escrow/hold status and Koovira Credits ledger. Normal in-platform refunds are Koovira Credits reversals/credits. Bank/UP...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Check verified profile details, ratings, trust indicators, reviews, business information, response history and avoid off-platform payments or suspicious request...
Negotiation is available only where the module supports quote, interest, chat or negotiation flows. Keep all agreed details inside Koovira chat/ticket for proof...
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