Updated on 07 / 02 / 2026
Browse help topics for your current access role: public
High demand, traffic, limited providers, surge, stock, hotel/event availability or merchant workload can change price/time. Confirm final amount before payment....
Refund timing depends on module policy, escrow/hold status and Koovira Credits ledger. Normal in-platform refunds are Koovira Credits reversals/credits. Bank/UP...
Only public actions are visible publicly. Private chats, Koovira Credits, support tickets, KYC, payment details and personal settings should not be shared publi...
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means...
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you be...
It can happen in payment, booking, ticket or posting flows. Check status first before retrying and contact support if duplicate records appear.Simple steps: Che...
Age rules depend on the module. Dating, payments, contracts, jobs and legal bookings may require adult consent or age eligibility.Simple steps: Check login and ...
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
KYC or documents may be required for trust, payments, merchant activation, jobs, property, bookings, dating safety or high-value transactions. Upload only throu...
Be careful. Off-platform deals may not have Koovira support, Koovira Credits trail, dispute proof or refund help. Report suspicious offers.Simple steps: Check l...
Owners/admins generally have full access. Merchant subusers need module-specific permissions such as dashboard, listings/orders/bookings, CRM, reports, settings...
Invoices depend on the module, seller/merchant setup and payment flow. Check orders, Koovira Credits transactions or booking invoice pages and raise a billing t...
Use verified profiles, avoid sharing private address early, keep communication on Koovira, report harassment immediately and use trusted public meeting/booking ...
Property details, address, owner/agent profile, reviews, visit timing, token/brokerage terms aur documents check karein. Advance/token bina proof avoid karein.S...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Use filters, locality, price, safety and facility details. Confirm rules directly with the listed owner/agent before payment.Simple steps: Do not panic or repea...
Pending usually means the request is waiting for KYC, approval, merchant acceptance, payment verification, assignment, stock/availability confirmation, or suppo...
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