Updated on 07 / 02 / 2026
Browse help topics for your current access role: public
High demand, traffic, limited providers, surge, stock, hotel/event availability or merchant workload can change price/time. Confirm final amount before payment....
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
Use verified profiles, avoid sharing private address early, keep communication on Koovira, report harassment immediately and use trusted public meeting/booking ...
Negotiation is available only where the module supports quote, interest, chat or negotiation flows. Keep all agreed details inside Koovira chat/ticket for proof...
Do not retry repeatedly. Capture the module reference and Credit Transaction id. If you were adding KooviraCredit, also capture the UPI/card top-up reference. R...
Use the relevant Koovira entry page, complete any required login/KYC/setup step, then follow the module action such as posting, booking, ordering, messaging or ...
Availability depends on active users, merchants, providers, pincode coverage and local launch status. You may still create profile, search, post or request supp...
Restrictions can happen because of spam, abuse, suspicious payments, fake content, policy violation or safety reports. Raise an appeal through support if you be...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
Use account settings if available, or contact support from the logged-in account. Do not create multiple accounts unless support advises it.Simple steps: Check ...
Keep order/booking id, Credit Transaction id or top-up reference, chat messages, photos/videos, invoice, delivery proof, cancellation reason and timeline.Simple...
The pincode may be outside active coverage, entered incorrectly, or missing from serviceable location data. Try nearby city selection or raise support for cover...
Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.Simple s...
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Do not pay again immediately. Wait a few minutes, check Koovira Credits transactions, save the UPI reference id, and raise a billing support ticket if status do...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
Start by logging in with your mobile number, complete your profile, allow location only if the feature needs nearby results, and then use the main button on the...
Contact support when money is involved, status is stuck, profile is blocked, safety issue exists, merchant is not responding, or the same problem repeats after ...
Pending means waiting for action or verification, approved means accepted, rejected means not accepted with reason, cancelled means stopped, and completed means...
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