Browse help topics for your current access role: public
The file may be too large, unsupported, blurred or blocked by network/browser permission. Try JPG/PNG/PDF where allowed and avoid uploading private details unne...
Use their own mobile number, explain OTP safety, avoid saving payment details without consent, and keep support/ticket details available.Simple steps: Check log...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
Check mobile network, DND/SMS blocking, correct country code, OTP resend limit and whether the same number is already registered. Wait before requesting again.S...
Yes. The support answer should use simple language and explain the action step by step. If a Hindi/local-language option is enabled, switch language from settin...
Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless s...
Stop engaging, block/report the profile, keep screenshots and raise a safety ticket. Do not share private address or payment details.Simple steps: Do not panic ...
Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.Simple s...
KYC or documents may be required for trust, payments, merchant activation, jobs, property, bookings, dating safety or high-value transactions. Upload only throu...
High demand, traffic, limited providers, surge, stock, hotel/event availability or merchant workload can change price/time. Confirm final amount before payment....
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Near me uses your saved location, selected city/pincode or browser GPS permission to show local content, businesses, services, rides, jobs or offers.Simple step...
Age rules depend on the module. Dating, payments, contracts, jobs and legal bookings may require adult consent or age eligibility.Simple steps: Check login and ...
Contact support when money is involved, status is stuck, profile is blocked, safety issue exists, merchant is not responding, or the same problem repeats after ...
Wait for the page to load, avoid pressing submit multiple times, switch to a stronger network, and retry after refreshing only if no payment or booking action i...
The pincode may be outside active coverage, entered incorrectly, or missing from serviceable location data. Try nearby city selection or raise support for cover...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Check verified profile details, ratings, trust indicators, reviews, business information, response history and avoid off-platform payments or suspicious request...
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