What should I do if payment or Koovira Credits deduction failed in Cab, Bike and Rider Workflows?
Cab, Bike and Rider Workflows • mobility
What should I do if payment or Koovira Credits deduction failed in Cab, Bike and Rider Workflows?
Cab, Bike and Rider Workflows is part of Koovira's mobility workflow. The main UI references are ride.php, ridernetwork.php, vehicle_driver.php, merchant/index.php?page=cab_trips. Support should identify the actor role, current status, exact reference id and whether the issue belongs to customer self-service, merchant operations, PAdmin governance, billing, moderation, or TechOps.