Browse help topics for your current access role: public
Age rules depend on the module. Dating, payments, contracts, jobs and legal bookings may require adult consent or age eligibility.Simple steps: Check login and ...
Claim Business ya support se request karein. Business proof, correct name, address, phone, GST/shop proof agar available ho to attach karein.Simple steps: Login...
Some data can be edited or hidden from settings, while transaction, invoice, safety and legal records may need retention. Contact support for account/data reque...
Use Report a Case, Contact Support, merchant Tickets, or PAdmin Tickets depending on your role. Include module, reference id, screenshot, expected result and ac...
Use official Koovira support channels shown on the site. Avoid sharing OTP, password or UPI/payment PIN for Koovira Credits top-up on WhatsApp or phone.Simple s...
KYC or documents may be required for trust, payments, merchant activation, jobs, property, bookings, dating safety or high-value transactions. Upload only throu...
Wait for the normal response window, send one clear message in Koovira, then raise a ticket with reference id if there is no response or money/safety is involve...
Use only the official Koovira Credits flow. UPI/card is only for adding money to KooviraCredit; module purchases/bookings/orders use Koovira Credits credits and...
Invoices depend on the module, seller/merchant setup and payment flow. Check orders, Koovira Credits transactions or booking invoice pages and raise a billing t...
Support/PAdmin ko ownership proof ke saath report karein. Verification ke bina sensitive business control share nahi hona chahiye.Simple steps: Login/mobile che...
Cancellation depends on module policy, merchant acceptance, time window, preparation/dispatch state and refund rules. Check the status before cancelling.Simple ...
The pincode may be outside active coverage, entered incorrectly, or missing from serviceable location data. Try nearby city selection or raise support for cover...
Your saved address, browser location permission, pincode or city filter may be different from your current area. Update location or choose the correct city/pinc...
Suggestions may use your selected city, interests, profile, past actions and module context. You can change filters or privacy/settings where available.Simple s...
A claim can be rejected if documents are missing, ownership is unclear, business already belongs to another verified owner, or details do not match.Details: Sub...
Direct cash/UPI/card/COD depends on the module and merchant policy. If the page only shows Koovira Credits transaction or Koovira Credits, use that official opt...
Use account settings if available, or contact support from the logged-in account. Do not create multiple accounts unless support advises it.Simple steps: Check ...
Check if you are logged in, refresh once, verify mobile/location/Koovira Credits/escrow status, take a screenshot, and raise a ticket with a simple explanation....
Yes, Koovira frontend is designed for mobile usage, but use an updated browser and keep internet stable while making payments, uploading documents or submitting...
Send the page showing the issue, order/booking/ticket id, date/time and error message. Hide OTP, password, full card/bank details and private documents unless s...
Still stuck?How can we help?
