The steps, in order, with nothing implied that Koovira does not do.
Already listed? Claim the listing to control what it says and receive enquiries.
Four or five steps, and what each one actually does.
Answered plainly, including the things Koovira does not do.
Koovira holds a directory of Indian businesses compiled from public sources. An unclaimed entry is marked as directory data; claiming it puts you in control.
Yes, adding and claiming a business is free.
Claim it first, then use the listing controls or the grievance route.