The steps, in order, with nothing implied that Koovira does not do.
Send a parcel without a merchant account. Give the pickup and delivery PIN codes and the weight, and courier partners respond. Koovira does not quote a rate itself.
Four or five steps, and what each one actually does.
Answered plainly, including the things Koovira does not do.
Tracking is on the Koovira tracking page once a shipment exists. This page is for finding a partner.
No. The partner quotes for your parcel, weight and route.
Coverage depends on the partners signed up. The partner page lists the PIN codes they serve.